Policies
Privacy Policy
How we handle the information you share with us when booking a fitting, placing an order, or browsing this website.
Last updated: July 2026
This policy is provided in English. If you'd like it explained in Arabic, please contact us on WhatsApp.
1. Information We Collect
When you book an appointment, place an order, or message us, we may collect your name, phone number, email address, delivery address, and details about the piece or occasion you're enquiring about. We collect this directly from you, through the booking form, WhatsApp, email, or in person.
2. How We Use Your Information
We use your information to confirm and manage appointments, prepare and deliver orders, respond to enquiries, and communicate with you about your order or booking. We do not sell your information to third parties.
3. Third-Party Services We Use
Booking form submissions are delivered to our inbox using FormSubmit. Messages and order confirmations are often exchanged over WhatsApp. Our location map uses OpenStreetMap/CARTO map tiles. These services may process limited technical data (like your IP address) as part of how they function — we don't control their own data practices, and recommend reviewing their policies if you'd like more detail.
4. Cookies & Local Storage
This website uses your browser's local storage (not tracking cookies) to remember your wishlist, shopping bag, and language preference between visits. This information stays in your own browser and is not sent to us or any third party — clearing your browser data will reset it.
5. Data Retention
We keep booking and order information for as long as needed to fulfill your order, respond to any follow-up questions, and meet our own record-keeping needs. You can ask us to delete your information at any time, subject to any legal or accounting requirements to retain certain records.
6. Your Rights
You can ask us what information we hold about you, request corrections, or request deletion, by contacting us using the details below.
7. Contact
For any privacy questions or requests, contact us at rosabellafashioncouture@gmail.com or via WhatsApp at +974 6675 0042.
This page is a general policy template and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer to ensure it fully fits your business.
